Policies

PAYMENT

We accept payment by Paypal or credit card. 

SHIPPING

We ship using common carriers (USPS, UPS, FedEx) and small business blanket wrap/white glove delivery services. Please contact us for alternative or expedited shipping options. 

  • Most items ship out within 3 days of purchase.
  • Some large items may have an extended processing time to coordinate delivery. 
  • Delivery time will depend on the method of shipment.
  • Large items' shipping prices are estimates. Please contact us for more accurate pricing based on your location.
  • Furniture & oversize decor items economy delivery estimate is in 3-6 weeks.  Contact us for expedited shipping options and pricing.
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    COMBINED SHIPPING: 

    For the most accurate shipping prices, please contact us for combined shipping options based on the items you would like to purchase and your location.

    INTERNATIONAL CUSTOMERS: 

    Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

    Some items are too large to ship via USPS to your country. Please contact us, and we are happy to look into alternative carriers.      

    Greyhound Shipping:

    We use Greyhound bus service as an economical shipping option for some large items. This method requires you to pickup your shipment at the nearest Greyhound bus station. To ship via this method, we will require a contact number to give to Greyhound. This is used by Greyhound to contact you upon the shipment arrival.

     RETURNS

    We want our customers to be happy. If there is a problem with your order, please contact us.

    All of our items are sold as described/as is condition. As they are previously used, items will have some degree of wear. We do our best to represent this through photos and descriptions. 
    Please read and view the description and photos carefully before purchase.

    If you have any questions, or would like additional photos of the item, we are happy to assist you.

    Offers are considered final sale. 
    Home Decor

    All sales are considered final.

    However, if an issue arises we will review each order on a case to case basis. A re-stocking fee of 15% may apply. 

    Shipping charges are non-refundable.
    Fashion Apparel &  Accessories

    We Accept Returns for Store Credit Only. 
    Select items, sale items, and accepted offers are final sale.  

    We will accept a return for store credit if you contact us within 2 days of your receipt of goods. And ship back to us within 5 days of your receipt of goods.

    • Items must be returned in condition they were sent.
    • Shipping Charges are Non-Refundable.
    • Buyers are responsible for return shipping costs.
    • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

     OTHER

    Holds

    An item may be placed on hold for 24 hours. If a longer hold time is needed, please contact us to discuss.

    Note that non-refundable deposit may be required for holds longer than 24 hours.
    Payment Plans  Payment plans may be offered on a case by case basis.  A non-refundable deposit may be required, and cancellation and re-stocking fees will apply.  Please contact us to discuss options.