86 Vintage Store Policies
PAYMENT
We accept the following forms of payment through Shopify:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
- Shopify Payments
- Gift Cards (Shopify Gift Cards)
All payments must be made in full at the time of purchase. If you have any issues with payment, please contact us, and we'll be happy to assist you.
SHIPPING
Free Shipping (Continental U.S.):
We offer free home delivery within the continental United States.
- Clothing & Most Decor: Ships via USPS, UPS, or FedEx.
- Furniture & Large Decor: Ships via ground blanket wrap delivery service.
Upgrades for shipping are available for clothing and most decor items during checkout. For large furniture pieces, please contact us for expedited shipping options.
Processing & Delivery Times:
- Most items ship within 2–5 days of purchase.
- Large items may take longer to coordinate delivery.
- Delivery time depends on the shipping method.
- Economy delivery for furniture and oversized decor: Estimated 4–8 weeks.
- For free standard shipping, all items in an order will ship together unless discussed otherwise.
- Delivery timelines are estimates and not guaranteed. We’ll keep you updated throughout the process.
Combined Shipping:
For the most accurate rates, contact us with the items you'd like to purchase and your location. We’re happy to provide a combined shipping quote.
International Orders:
Buyers are responsible for any customs duties or import taxes. We’re not responsible for delays caused by customs.
Some items may be too large to ship via standard carriers internationally—contact us to explore alternative shipping options.
Blanket Wrap Shipping:
Home delivery via blanket wrap service typically takes 4–6 weeks. Expedited delivery is available—contact us for options and pricing.
A phone number is required for delivery—please provide it at checkout.
Outside the Continental U.S.:
For Alaska, Hawaii, and international destinations, contact us for shipping options and a quote based on your location.
Returns & Damages Policy
We want you to be happy with your order. If there’s a problem, please reach out—we’re here to help.
General Terms
All items are sold as described and in as-is condition. Because our pieces are previously used, signs of wear are expected. We do our best to represent each item accurately through detailed photos and descriptions.
Please review all images and read the description carefully before purchasing. If you have questions or need additional photos, we’re happy to assist before you buy.
Offers and custom orders are final sale.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery. Include photos of:
- The item
- The packaging
- Any visible damage
Please keep all original packaging materials until your claim is processed. This is required for filing damage claims with the carrier.
Home Decor
- All sales are considered final.
- However, if an issue arises, we will review the situation case by case.
- Approved returns are issued as store credit only.
- A 15% restocking fee may apply.
- Buyers are responsible for return shipping.
- Items must be returned in the condition they were received. If not, the buyer is responsible for any loss in value.
- Shipping charges are non-refundable.
Fashion Apparel & Accessories
- We accept returns for store credit only.
- Sale items, accepted offers, and select items are final sale.
- To request a return, contact us within 2 days of receiving your order.
- Items must be shipped back within 5 days of receipt.
- Items must be returned in the condition they were sent.
- Shipping charges are non-refundable.
- Buyers are responsible for return shipping.
- If the item is not returned in original condition, the buyer is responsible for any loss in value.
Additional Store Policies
Holds
We’re happy to place an item on hold for up to 24 hours.
If you need more time, please contact us—we’re open to discussing extended holds.
- A non-refundable deposit may be required for holds longer than 24 hours.
Payment Plans
Payment plans may be available on a case-by-case basis.
Please contact us to discuss available options.
- A non-refundable deposit may be required.
• • Cancellation and restocking fees will apply.